- How do I return something to you?
You can return any item to us within 3 days of receiving your order (just make sure your items are in the original condition). Email us at [email protected] or call us at 03-55234174 or you can whatsapp us at +6013-2709998 and provide us with your order number, name of item and the reason for returning. Please provide a picture to us of your faulty product as prove. Our customer service representative will be happy to assist you with the return process.
- Will you refund me my delivery charge?
Shipping costs are borne by the customer and we are not liable until item reaches our office.
- Have you received my returned items?
We will notify you as soon as we receive and process the parcel to let you know that it is safely in our hands.
- Can I return item purchase during sales promotion?
We did not accept any changes for item purchase during sales period.
- How do I cancel my order?
Contact us as soon as possible at 013-2709998 or email us at [email protected] . Once something has shipped, we can no longer cancel and refund an order.